Shipping & Returns

Shipping & Returns

 

 

Shipping Policy

 

All orders take a standard 1-3 business days to process. We ship using USPS, either Priority Mail or First Class Mail.

DOMESTIC ORDERS:

Standard First Class Shipping: $6.99 Flat rate

Priority Shipping: $9.99 Flat rate

Shipping Delivery Times:

USPS Standard First Class: 4-7 Business Day Delivery. Plus 1-3 Business Days of Processing.

USPS Priority: 2-3 Business Day Delivery. Plus 1-3 Business Days of Processing.

INTERNATIONAL ORDERS:

Standard First Class Shipping: $22.00 Flat Rate

Priority Shipping: $35.00 Flat Rate

Shipping Delivery Times:

USPS Standard First Class: 14-30 Business Day Delivery

USPS Priority: 10-14 Business Day Delivery

*Priority Shipping is not guaranteed as we are not responsible for any delays caused by the USPS. Please allow a 1-3 business day time frame for us to process your order from the day the order is placed regardless of shipment selected.

We are not responsible for any orders lost in transit nor are we responsible for any damages that may be caused while in transit via USPS. If your package was lost, you would need to contact your nearest USPS post office and provide them with the tracking # that was sent to you once we shipped your order. Please note this becomes a matter between the customer and USPS. We can not replace your package because it was lost, it is a risk we all take when ordering online. It is rare but be aware this can happen.

Due to Covid-19, many of our shipping carriers are experiencing delays in delivering orders. Please expect that after your order has shipped, it might experience carrier delays and may take longer than usual to receive.

NIS ITEMS: If an item is found to be NIS from you order, we will issue a refund for that item at the time of shipment. Please allow a standard 3- 10 business days to see the refund post to your bank account. Thank you!

The health and safety of our customers and team is our #1 priority and we appreciate your patience and understanding as we work to ship your order. If anything about your experience is not what you expected, please let us know at dressednblackinfo@gmail.com.

 

 Return & Exchange Policy

 

ALL SALES ARE FINAL. We accept returns or exchanges for products damaged in transit or if the incorrect item was shipped in.

To be eligible for a refund or exchange, you must first email within 30 days of the order date. Upon receipt of your email we will respond promptly and accordingly and make sure your replacement is sent out. If a replacement item is not available, we will refund the full purchase price.

Our satisfaction is our number one priority. Please let us know how we are doing and how we can improve.